Actview Endoscopy Hospital - Colonoscopy Package

1. Scope of Application

This package is only applicable for services provided at Actview Endoscopy Hospital (Address: Rear Block, Zhongjian Building, No. 6, Keji South 12th Road, Yuehai Subdistrict, Nanshan District, Shenzhen) and cannot be transferred or used at other institutions.

2. Eligible Participants

18 years old and above (Older participants must be assessed by a doctor to determine whether this examination is suitable).

3. Appointment and Assessment Process

After purchase, Actview Endoscopy Hospital will send an online consultation form via WhatsApp or email. Please complete it truthfully. This questionnaire is used for preliminary assessment of suitability for the examination. Providing false information may invalidate the assessment result.
Before the examination, you must visit the hospital one day in advance to complete ECG and blood tests and collect bowel preparation laxative powder.

Final suitability will be determined based on ECG and blood test results at the hospital, with a comprehensive evaluation by the doctor.

4. Refund and Change Policy

Once the package has been initiated (after completing blood and ECG tests at the hospital), unused services or items cannot be refunded, converted to cash, or exchanged for other services due to personal reasons.

The bowel preparation laxative powder is non-refundable once issued.

If the hospital determines the patient is unsuitable for the examination, HKD 1,100 will be deducted from the paid amount (to cover preliminary assessment and medical service costs), and the remaining balance will be refunded. health.ESDlife and Actview Endoscopy Hospital reserve the right of final interpretation.

5. Additional Fees

The final price of the endoscopy will be determined based on the results after the examination. The package price only includes the basic examination fee. If treatment, biopsy (tissue sampling), or pathological testing is required during the examination, the doctor will prioritize these procedures according to medical principles. These operations and related costs are not included in the package.
(For colonoscopy, if biopsy or polyp removal occurs:

• 1–3 polyps: additional RMB 6,000
• 4–8 polyps: additional RMB 8,000
• 9 or more polyps: additional RMB 10,000)
  Treatment fees will be calculated based on the actual number of polyps treated, and the maximum additional charge will not exceed RMB 10,000.

Payment Methods for Additional Fees: Visa, Mastercard, JCB, debit cards, Alipay, WeChat Pay, AlipayHK, WeChatHK (settled at the day’s exchange rate). Cash payments are accepted in RMB only.

For insurance form completion, please consult hospital staff; additional fees apply.

6. Special Notes

Due to individual differences, if large or complex lesions are found, the doctor may not treat them during the examination but will provide detailed explanations in the report and recommend follow-up treatment plans.

The package does not include therapeutic medication costs; any required medication must be purchased separately. All payments at Actview Endoscopy Hospital are settled in RMB. Any discounts or promotions are platform-based.

7. Pre-Examination Instructions

Our hospital will provide detailed guidance online or in person based on your specific condition.

8. Examination Process

• Complete the pre-examination questionnaire and understand related risks.
• Endoscopy and anesthesia doctors will assess suitability for the procedure.
• After bowel preparation, arrive at the hospital.
• Change into dedicated examination attire.
• After intravenous anesthesia, the endoscope will be inserted through the anus to examine the colon and rectum, and perform treatment if necessary.
• The entire process takes 20–50 minutes.
• After full recovery in the observation room, the doctor will explain the report, provide medication guidance, and outline precautions.
• If biopsy or polyp treatment occurs, settle related fees and confirm pathology report delivery method (electronic or in-person appointment).
• Enjoy a nutritional meal as post-examination energy replenishment.
• Once all questions are addressed, you may leave the hospital.

9. Post-Examination Instructions

Due to individual differences, hospital staff will provide detailed guidance after the examination for your reassurance.

10. Contraindications

• Patients assessed by gastroenterologists as unable to tolerate colonoscopy (e.g., during the acute phase of cardiovascular or cerebrovascular disease).
• Patients assessed by anesthesiologists as having extremely high anesthesia risk.