Actview Endoscopy Hospital is a medical institution dedicated exclusively to advanced gastrointestinal endoscopy screening. Our team includes experienced endoscopy specialists and anesthesiologists from both China and Japan. Equipped with cutting-edge endoscopic technology (FUJIFILM 7000 SYSTEM) and AI-powered dynamic imaging assistance, we also offer single-use endoscopic devices to address your hygiene and safety concerns.
Our Japanese-style medical service system ensures a reassuring and hassle-free experience throughout your gastrointestinal endoscopy examination.
We specialize in early cancer detection within the digestive tract, committed to the mission of “detecting one early-stage cancer, saving one life, and bringing happiness to one family.” Our sole focus is to provide the highest quality care in gastrointestinal endoscopy.
I. Endoscopy Appointment Guidelines
After receiving the order confirmation email from health.ESDlife, Actview Endoscopy Hospital will contact you via WhatsApp or email within 1–2 working days during office hours. You may also contact the hospital at least one working day in advance to schedule your appointment.
Contact Information:
- Mainland China Phone: +86 0755-86667687
- WeChat: Actview2025
- Hong Kong WhatsApp: +852 65933831
Upon arrival, hospital staff will verify your name, date of birth, mobile number, and the order confirmation email from health.ESDlife.
Rescheduling Policy:
If you need to reschedule, please contact the hospital at least 2 working days in advance using the contact details above.
Validity Period:
The endoscopy package is valid for 3 months from the date of payment confirmation. The examination must be completed within this period; otherwise, the package will be void.
Language Support:
If the attending doctor does not speak Cantonese, Actview Endoscopy Hospital can arrange medical staff to assist with translation or communicate in English.
Language Priority:
In case of discrepancies between the Traditional Chinese and Simplified Chinese versions of the merchant or check-up plan pages, the Traditional Chinese version shall prevail.
II. Endoscopy Report Collection and Explanation
On the day of your endoscopy, you may choose the language of your report (Traditional Chinese or Simplified Chinese).
Once the procedure is complete and you are fully awake, the endoscopy doctor will explain the report and hand it to you.
If a pathology examination is required:
- The pathology report will be provided within 5 working days.
- You will confirm the delivery method on the day of the examination (email or in-person follow-up appointment).
Pathology Report Delivery Options:
- Email: The hospital will send the report to your provided email address.
- Postal Mail: The report can be mailed to your designated address. Postage is cash-on-delivery (available for Hong Kong and Macau).
Report Explanation Options:
- Phone Consultation: The hospital will contact you one day in advance to confirm the time. The doctor will call you at the scheduled time.
- In-Person Consultation: The hospital will contact you one day in advance to confirm your visit time. You will meet the doctor at the hospital for a face-to-face explanation.
III. Disclaimer
In case of any disputes, health.ESDlife and Actview Endoscopy Hospital reserve the right of final decision.
- All health check-ups/services are not intended for medical diagnosis or treatment. If you experience any symptoms or health concerns, please consult a qualified medical professional immediately.
- This service/product is provided by the merchant. health.ESDlife does not operate or provide this service/product. health.ESDlife is not responsible for any errors, delays, losses, damages, injuries, or legal claims arising from the use of this service/product. All claims or inquiries should be directed to the service provider.
