Precious Blood Hospital Cardiac Checkup

Precious Blood Hospital (Caritas) Terms and Conditions:

• The confirmation email will be sent to your e-mail address immediately after successful payment. Customers will be informed within 1-2 working days. Customers also can query your transaction in the next working days. Hotline / WhatsApp: 6067 9803
• STD enquiry: 5544 4342 (WhatsApp only)
• Other general enquiry: 6067 9803 (WhatsApp only) 10:00 a.m. – 6:00 p.m. (except Sunday and Public holidays)

Special Service Hour for STD Plan

Monday - Saturday: 8AM to 8PM

Publice Holiday and other service hour need to charge administration fee

Age
For customers aged 16 or above

Guidelines (patients under 18 years old)
A. Between ages 16 – 18
 Participant must be accompanied by parents or guardian and have signed consent

Health Checkup Package Validity

• Health Checkup Package with 3 Months validity ONLY (Counting from the date of payment confirmation) The package will become invalid after 3 months.

Report
Under normal circumstances, all examination reports will be ready around 7-10 working days, excluding Saturday, Sunday and public holiday. For designated sexual health plans, please refer to the respective product pages for specific report timelines.

Possible Delays

Please note that certain requests may require additional processing time due to the following reasons:

Re-testing Requirements: Occasionally, samples may need to be re-tested due to inconclusive or borderline results, which can extend the reporting timeline.

Specialist Review: Certain tests require evaluation by specialist consultants or pathologists, which may add time depending on availability.

Incomplete or Incorrect Sample Submission: If a sample is insufficient, mislabeled, or improperly collected, follow-up may be needed before testing can proceed.

Technical or Equipment Issues: Unexpected maintenance or calibration of lab equipment may temporarily affect processing speed.

1. Local / Oversea customers (Choose either one)
   1. Face-to-Face Explanation during second consultation.
2. Posting of medical report. Letter of authorization is signed before the checkup and no second consultation will be arranged.
   
   

Postage Fee (Customer settles the fee on the day of checkup.)
a. Hong Kong Courier Fee $100
b. Overseas Courier Fee $800

Remarks:

• All health check packages include doctor consultation before and after after the testing. Additional charges needed for further consultation, medication or other procedures
• All medical records will be destroyed after 3 months. Any request for copy of report within first 3 years, please note an administration fee of $300 will be charged and for additional charge of $10 each page of the report.

• Customers shall bear full responsibility for any risks associated with the mailing of reports. 

Disclaimers:

1. The Merchant is the service provider of this Service/Product.  ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product.  Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product.  Any claims and inquiries should be addressed to the respective Merchant.