Central Health Center Terms and Conditions:
The confirmation email will be sent to your e-mail address immediately after successful payment. Customers will be informed within 1-3 working days. Customers also can query your transaction in the next working days. General Enquiry Hotline/ Whatsapp: 6855 8108
Age
For customers aged 18 or above
Validity
Health Checkup Package with 6 months validity. Registration must be completed within 6 months start from the purchase date.
Report
Under normal circumstances, all medical reports will be ready around 10 working days (excluding Saturday, Sunday and public holiday). A delay in processing some requests due to the following reasons: 1. indicate the specific selective 2. Some items take more time for test
A. Local customers
(1) Self collect for Face to Face Explanation
(2) Courier (SF Express) & Return Call - Freight Collect
Healthcare Professional Explanation of Report (If applicable) :
Mondays to Saturdays (9 am -1:00pm , 2pm - 5:30pm)
Sunday and public holiday off
B. Mainland customers (Choose one)
1. Self collect for Face to Face Explanation
2. Courier (SF Express) & Return Call - Freight Collect
Remarks:
- If the client has completed the report explanation service and requires further explanation, an additional fee will be charged for the explanation and report fee $500.
- All medical records will be destroyed after 3 months. Please note an administration fee may be charged $400 for additional copies. We make no warranties regarding completeness of report copies.
- All tests are not for the purpose of medical diagnosis or treatment.
- If they choose mailing report, then they do so at their own risk.
- If individuals have special medical needs, the Hong Kong Medical Services Centre reserves the right to impose additional fees according to the circumstances.
- Pap smear is suitable for women with sexual experience
- In case of any dispute, the decision of health.ESDlife and Hong Kong Medical Services Centre should be final.
Disclaimers:
- All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes. When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment.
- The Merchant is the service provider of this Service/Product. ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product. Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.