Vita Green Group is a company that produces and markets health supplements and medical devices in Asia, Europe and the Americas. Established 23 years ago, founded by two medical doctors. Vita Green is already a household name in Hong Kong and parts of Europe. Vita Green is dedicated to bring health, youth and joy to all. To accomplish this, Vita Green has developed modern nutraceuticals of high quality, safety and reliability that enable modern urban residents to improve their health. Vita Green specializes in extracting health treasures based on the essence of herbs and traditional Chinese medicine, and manufacture them to the highest Western pharmaceutical standards with the help of sophisticated modern technology. In addition, Vita Green also offers a series of premium vitamins and western health supplements imported from the U.S., the “Doctor’s Choice” vitamin series. This diversified product mix not only caters to needs of consumers of different genders and ages to create a healthy and perfect life for you and your family, but also helps prevent illnesses, bestowing you the power to grasp in your hands, your health and that of your loved ones.
General Terms
1. Items sold are non-refundable.
2. The products are supplied by Vita Green Health Products Co. Ltd.
3. If in case of any dispute,Vita Green Health Products Co. Ltd. and health.ESDlife reserve the right of final decision.
Delivery
1. Free local delivery service will be provided upon transaction amount of products of HK$400. For spending less than HKD$400, HKD$70 delivery fee will be charged.
2. We will arrange the shipment within 3-7 working days after the order is confirmed.
3. Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
4. All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Warranty
1. The quality assurance for products should have at least 6 months validity from the date of receipt by the customer.
Exchange Policy
1. Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
2. Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
3. If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department via the below channels within 3 days from the date of delivery.
Email: support@esdlife.com / health.ESDlife customer service hotline: (852) 3151-2288
