Trinity Medical Centre - Applicable to the Exclusive Services for FWD Care Members
Trinity Medical Centre (“Trinity”), located in prime areas in Central, Causeway Bay and Tsim Sha Tsui, provides one-stop services including Magnetic Resonance Imaging (“MRI”), Computed Tomography (“CT”) scan, 3D mammography, ultrasound, X-ray, health check-up, skin care and body shaping services. Combining advanced and innovative technology and people-oriented services, Trinity Medical Centre offers a wide range of professional and quality services, e.g., medical imaging and health check-up, etc.
Trinity Medical Centre is equipped with state-of-the-art and rare medical imaging equipment among which three sets of high-end equipment could be installed in the same medical centre, including:
• Magnetic Resonance Imaging (MRI): In addition to providing high-definition images, this equipment has a particularly spacious built-in space and a shorter tube. The scanning time is significantly shortened, making customers mentally and physically comfortable during the examination.
• Computed Tomography (CT): This equipment features high accuracy and safety. Its ultra-fast rotation time (0.27 second per rotation) can enhance the accuracy of results, making it suitable for cardiac CT scan. In addition, it provides superb low radiation dose, which results in improvement in safety of examination. Equipped with the latest O-MAR technology, interference to imaging process caused by metal artifacts can be reduced significantly, implying that individuals with metal orthopedic implants would also be able to undergo such scanning.
• Hologic 3D Mammography: This equipment can detect 41% more invasive cancers than other mammograms, while reducing "false positive" cancer results by up to 40%. Its reliability is unparalleled. The newly improved technology reduces breast compression during examination, which can minimize the discomfort and embarrassment caused by traditional mammography procedures. It can also be used for tomosynthesis-guided biopsy and it is approved by the U.S. Food and Drug Administration (FDA).
Apart from these three high-end imaging equipment, Trinity Medical Centre also offers a comprehensive range of medical imaging services including ultrasound, X-ray and ECG for medical diagnostic purposes. Not only does the advanced and all-round equipment bring a one-stop experience with convenience to customers, but it also makes the medical imaging service more comprehensive and better suited to individual needs with the flexible use of various technologies.
At Trinity Medical Centre, customers can also choose various health check-up services. No matter for single check-up items or check-up packages, the services can cater customers of different genders, age groups and physical conditions. If necessary, the doctor can create a "risk profile" based on the patient's condition and provide tailor-made solutions for further examination for long-term health protection.
For skin care and body shaping services, Trinity Medical Centre adopts advanced skin care equipment and technology. Managed by a professional medical aesthetics team, Trinity Medical Centre is committed to helping customers to attain healthy and beautiful skin. By performing professional skin analysis, Trinity Medical Centre also offers personalized treatment plans for skin care, facial contour improvement and body slimming to cater for each customer’s individual targets and needs.
Trinity Medical Centre provides one-stop professional medical imaging and health check-up services. Comprised of radiologists, radiographers, registered nurses and medical personnel, Trinity promises customers to deliver top-notch quality services with short waiting time and fast report results. For the sake of customers’ comfort and privacy, Trinity also offers private rooms and designated areas for ladies.
Trinity believes in the motto of “Healthier People. A Better World” and is dedicated to improving the health of the community by providing premier quality health care services with compassion, professionalism and integrity. The team of Trinity serves different communities with professionalism and dedication, and is committed to safeguarding the health of the community through providing excellent and high-quality services.
Terms of Reservation and Validity:
After receiving the confirmation email of successful payment from the FWD MAX Health Shop Site owned by FWD Life Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability) (“FWD”) and operated by ESD Services Limited (“ESD”, “Health.ESDlife”) (“FWD MAX Health Shop”), customers should contact Trinity Medical Centre by phone (Tel: (852) 2192 7022) or via WhatsApp (Tel: (852) 6062 8943) to make an appointment within office hours. Please note that appointments for all services must be made in advance. After making the appointment with Trinity Medical Centre, if any changes to the appointment details, including change in time, location etc., are required, customers must contact Trinity Medical Centre and arrange by themselves. If customer makes an inquiry or appointment with Trinity Medical Centre via instant message or email, representative from Trinity Medical Centre will respond within 1 working day.
The confirmation email of successful payment issued after purchase of the service is valid for 3 months. Customers must receive the relevant service within 3 months from the date of receipt of the confirmation email of successful payment. The confirmation email will be void after expiry.
If a customer purchases a skin care and body shaping service with multiple treatments, the 3-month validity period of the above-mentioned confirmation email of successful payment would only be applicable to the time of receiving the first treatment, meaning that the customer should contact the service provider to make an appointment for and receive the first treatment within 3 months after receiving the email, and must complete all remaining treatments within the period as stated on the webpage of the corresponding product/service. The confirmation email will be void after expiry.
Other Terms:
All service recipients must present their proof of identity and confirmation email of successful payment upon registration at the centre before receiving the service.
If the services are purchased by parents or guardians for their children under 18 years old, service recipients must be accompanied by their parents or guardians to the centre. The parents or guardians must sign the consent form and present their proof of identity. Services will be provided after verification.
After a customer has made a purchase, amendment to, cancellation of or transfer to a third party of and/or submission of refund request for the service(s) will not be allowed.
Report (Applicable to Health Check-up and Medical Imaging Services only):
Under normal circumstances, medical reports will be ready around 7-10 working days (excluding Saturday, Sunday and public holiday). A delay in provision of medical reports may occur due to various reasons (e.g., extra time needed for specific check-up items or customers specifying particular time slots).
The following are the options for customers to collect the reports (please select 1 out of 3):
1) Collect the report in person at Trinity Medical Centre and receive report explanation by doctor;
2) Report explanation via phone (Report to be collected by customer in person)*; or
3) Report explanation via phone (Report to be delivered to customer by SF Express at the expense of the customer).
*Time of self-pickup: Please refer to the service hours listed in the locations section below and arrange with Trinity Medical Centre.
Remarks:
A. If customers request for additional explanation session after receiving the report explanation via phone or face-to-face, Trinity would charge an extra fee of $350.
B. If customers fail to collect the report within 3 months after the health check-up, all medical records will be destroyed after the 3-month period. In case customers request additional copies of the report within 3 months after the health check-up, Trinity would charge an administration fee of $150. Please note that Trinity makes no warranties regarding completeness of report copies.
C. Customers should bear the risks arising from the delivery of the report.
D. All health check-ups are neither for the purpose of medical diagnosis nor medical treatments. If customers require a letter of referral from a doctor, Trinity will charge an extra fee of $350 for this service.
Disclaimers:
• All health check-up/health screening services are neither for the purpose of medical diagnosis nor medical treatments. If you show signs of symptoms of disease, please consult a doctor with recognized qualifications immediately for diagnosis and treatment.
• The merchant is the service provider of this service/product. Health.ESDlife and FWD are not the service provider of this service/product. Health.ESDlife and FWD are irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective merchant.
• This service is provided by Trinity Medical Centre, a third-party merchant. Terms and conditions apply. FWD makes no representation, warranty or undertaking as to the availability and quality of the service. FWD shall not accept any responsibility or liability for their services, opinions, treatment, negligence, omission or failure to act by such third-party service providers. FWD reserves the right to replace any of such service provider or cease and/or suspend the provision of such services without prior notice. This service is optional. The provision of such service and your acceptance of the same shall constitute a separate contract between you and the third party service provider. Any inquiries or claims after the health check-up/service should be submitted to and resolved directly with the service provider.
• A customer’s suitability for a service is assessed by and subject to the final decision of the service provider, medical centre or merchant. If the medical staff determines that the customer is not suitable for the service, the customer could submit a refund request to the FWD MAX Health Shop, and provide the proof of the service provider deeming the customer not suitable for the service. FWD MAX Health Shop reserves the right to deduct doctor consultation fee, administration fee and/or any other charges incurred from such service collected by the service provider from the refund amount, and FWD reserves the right of final decision on matters of refund.
• The effects of skin care and body shaping treatments may vary according to individual’s skin type, physical condition and other factors. Health.ESDlife and FWD do not guarantee the effects of the services.
• If a customer purchases a service at discounted price and opts for additional services or other services (if any) provided by the service provider, the customer will have to pay the extra fees to the service provider depending on the service selected.
• The information, prices, procedures and arrangements of the services displayed on this website are provided by the service provider and are for reference only, and the decisions made by the service provider shall be final and binding.
Enquiries and reservations for all services
Telephone: (852) 2192 7022
WhatsApp: (852) 6062 8943
Email: tmc@trinitymedical.com.hk
Fax: (852) 2191 0082
Below is the address, office hours and service scope of the Medical Centres for reference:
Central Medical Centre
22/F, Entertainment Building, 30 Queen's Road Central, Hong Kong (Central MTR Station Exit D2)
Monday - Friday: 9a.m. - 6p.m.
Saturday & Sunday: 9a.m. - 5p.m.
Public Holiday: Closed
Service Scope:
• Magnetic Resonance Imaging (MRI)
• Computed Tomography (CT) Scan
• 3D mammography
• Ultrasound
• Echocardiography
• X-Ray
• Blood Examination
• Health Check-up
• Treadmill Exercise ECG
• Resting ECG
• DEXA Bone Densitometry and Body Fat Measurement
• Skin Care and Body Shaping – PICO®Laser Treatment
• Skin Care and Body Shaping – Accent Prime Treatment
Tsim Sha Tsui Medical Centre
15/F, Tower 5, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Kowloon (Austin MTR Station Exit E)
Monday – Saturday: 9a.m. – 6p.m.
Sunday: 9a.m. – 5p.m.
Public Holiday: Closed
Service Scope:
• Ultrasound
• Echocardiography
• X-Ray
• Health Check-up
• Blood Examination
• Vaccination
• Treadmill Exercise ECG
• Resting ECG
• Body Fat Measurement
• Skin Care and Body Shaping – PICO®Laser Treatment
• Skin Care and Body Shaping – Accent Prime Treatment
• Skin Care and Body Shaping – BTL Vanquish ME™ – Fat Reduction Treatment
Causeway Bay Medical Centre
20/F, Emperor Watch and Jewellery Centre, 8 Russel Street, Causeway Bay, Hong Kong
Monday - Saturday: 9a.m. - 6p.m.
Sunday & Public Holiday: Closed
Service Scope:
• Magnetic Resonance Imaging (MRI)
• 3D mammography
• Ultrasound
• X-Ray
• Blood Examination
• Health Check-up
• Echocardiography
• Treadmill Exercise ECG
• Resting ECG
• Body Fat Measurement
