O2U Limited

O2U is a high-tech, advanced engineering, and innovation driven company that focuses on air purification technology. Founded in Stuttgart, Germany, O2U possess science and technology resources and know-how, and an award-winning professional research and development team to revolutionize and bring to life innovative air purifying products.

O2U's vision is OXYGEN TO YOU. We aim to develop products that help you breathe cleaner air and live a healthier life. 

General Terms

1. Items sold are non-refundable.
2. The products are supplied by O2U.
3. If in case of any dispute, O2U and health.ESDlife. reserve the right of final decision.

Delivery

1. Free local delivery service will be provided upon spending HKD$250 on product sold by O2U. For spending less than HKD$250, HKD$100 delivery will be charged.
2. Delivery service is only available in Hong Kong.
3. No delivery service in the following areas: Ta Kwu Ling, outlying islands(Lantau (including Discovery Bay), Lamma Island, Cheung Chau, Peng Chau, Tai O, Mui Wo, Ngong Ping), Ma Wan, Sha Tau Kok, Lok Ma Chau, Huanggang, Lau Fau Shan, Lung Kwu Tan, Tap Shek Kok, Airport.
4. We will arrange the shipment within 3 working days after the order is confirmed.  The delivery address and date cannot change after the order is confirmed. Customer may response the charge if need.
5. Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
6. All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.

Return and exchange is applicable to the following conditions:

1. Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
2. Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
3. If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department via the below channels within 3 days from the date of delivery.