About
MAY'S is an agent and distributor of a wide range of professional makeup, skincare, supplement, haircare, personal care, lifestyle, and accessories brands.
Our company currently manages over 30 international acclaimed brands from Germany, Switzerland, America, the United Kingdom, Spain, Japan, Korea etc and we pride ourselves on offering customers with 100% genuine products.
For over 29 years, we have been providing professional cosmetics for TV companies, film productions, professional makeup schools and performance agencies, as well as providing wholesale makeup and beauty products to chain stores in Hong Kong.
Terms & Conditions
General Terms:
- Items sold are non-refundable.
- The quality assurance for products should have at least 6 months validity from the date of receipt by the customer.
- The products are supplied by May's Development Ltd.
- If in case of any dispute, May's Development Ltd and Health.ESDlife reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided upon transaction amount of HK$400. For spending less than HKD$400, HKD$30 delivery fee will be charged.
- We will arrange the shipment within 3-5 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact May's Development Ltd Customer Service Department via the below channels within 3 days from the date of delivery.
Email: cs@mays.com.hk
Tel: 91464116
