Leadfield Natural & Organic

Lead Field is an importer and distributor based in Hong Kong.  We and our Taiwanese and Philippine partners created our brand new product – TrueFresh Organic Extra Virgin Coconut Oil, which are selling worldwide including USA, Japan, Hong Kong and Taiwan.

We are the sole agent of The Bridge – Cereal Drinks, and, mainly selling our products in health stores, vegetarian stores, schools, hospitals, etc.  Also, we are cooperating with Yata, O’Farm and Green Common…etc.  Yata is a Japanese department store in Hong Kong since 1990.  Now, they have three department stores and four high end supermarkets located in different main districts in Hong Kong.  O’Farm is a grocery chain store with 70 stores in Hong Kong selling mainly natural, no additives, and organic products.  

Sooner, we also carry and launch Hikari – Organic Juice from Japan in Hong Kong.  On the other hand, we are continuously looking for all good quality foods and beverages and bring in to the markets.

General Terms:

1. Items sold are non-refundable.
2. The products are supplied by Lead Field Corporation Limited.
3. The publicity pictures and values are for reference only, and the actual product shall prevail.
4. If in case of any dispute, Lead Field Corporation Limited and health.ESDlife reserve the right of final decision.

Delivery Terms:

1. Free local delivery service will be provided upon transaction amount of any products of HK$600 on Leadfield Natural & Organic (Forbidden area, Tung Chung and Islands prices are negotiable)
   . For spending less than HKD$600, HKD$80 delivery fee will be charged."
2. We will arrange the shipment within 3 working days after the order is confirmed. 
   HK / Kln : Mon/Wed/Fri
   NT : Tue/Thur/Sat
3. Please note that the delivery time will be affected by statutory holidays.If due to force majeure reasons (including but not limited to natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or any uncontrollable circumstances), you cannot accurately provide the goods or services you need, delivery service time will be delayed.
4. All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
5. Leadfield Natural & Organic will try its best to ensure that the goods are delivered to the address before the delivery date according to the address provided by you. If the goods are not delivered successfully after 30 days after the delivery date due to your reasons, Leadfield Natural & Organic reserved rights include the right to refuse any refund request.

Warranty:

1. The quality assurance for products should have at least 4 months validity from the date of receipt by the customer.

Exchange Policy:

1. Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
2. Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
3. If any other defective or missing item is found, customers are required to keep the original receipt and contact Leadfield Natural & Organic Customer Service Department via the below channels within 3 days from the date of delivery.
   Email: alex.goh@leadfield.com.hk
   Customer service hotline: 3996 9525