About
Sourcing high-quality goods, and provide customers with excellent quality services in a sincere and cordial manner.
Based on the principle of "quality and service", and constantly seeking new changes, as the goal of sustainable management.
Terms & Conditions
DELIVERY AREA:
- Delivery Service is only restricted to Hong Kong (excluding islands, closed area and locations without elevator).
- PO Box address is not accepted.
DELIVERY FEE:
- Free shipping for order amount above $500.
- Delivery fee of HK$50 will be charged for order below $500.
- For all order ship to special area, an extra cost $150 will be requested
- Ma Wan, Chek Lap Kok, Hong Kong Disneyland, Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island
DELIVERY TIME:
- Ordered goods will be delivered in 5 -10 working days (Mon to Fri, except for Public Holidays)after order confirmation. Delivery time is 9am - 6pm.
- If there is no recipient to receive the ordered goods and the order is not successfully delivered, we can reschedule delivery again. However, there will be an extra shipping charge of (to be paid upon delivery). If Living Creative Group Limited can’t reach our customers for rescheduling the delivery date and time in 5 working days, the order will be canceled and a refund of the balance will be arranged after deducting shipping fee HK $ 50 and special area surcharge.
- Delivery service may be canceled or delayed due to weather, traffic, district or other factors and the delivery will be soon re-arranged.
- In case your ordered items are not available, or your order is rejected, Living Creative Group Limited will inform you by phone, message or email for further arrangement.
WARRANTY TERMS:
- All goods are imported officially and maintenance service is provided by authorised dealer
- keep the product warranty card (if any) and the invoice.
- If you buy a product with anti-counterfeiting label, please cut off the label and attach it to the invoice to enjoy the warranty service.
- Product warranty applies only to Hong Kong only.
- Living Creative Group Limited is not responsible for any direct or indirect losses caused by product damage.
- Warranty is not applied on filters.
> Living Creative Group Limited customer service hotline: WhatsApp only 65227066
> This Product is provided by Living Creative Group Limited
> Should any dispute arise, Living Creative Group Limited and health.ESDlife reserves the right of final decision
