About
Shenzhen Jiarong Clinic is wholly HK-owned, backed by Shanghai Jiahui international Hospital team of specialists. Training program of Family Doctors accredited by World Organization of Family Doctors. Supported by Hong Kong Medical consultant and clinic, linked with Hong Kong private Gleneagle’s Hospital ( MOU). International remote consultation with experts from USA, Japan and Europe etc. Currently, we have established multiple departments including Family Medicine, Pediatrics, Dermatology & Medical Cosmetology, and Dentistry, providing a range of services such as medical imaging, laboratory testing and pharmacy.
Terms & Conditions
I. Appointment for Health Check
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After receiving the email confirming successful purchase from health.ESDlife, Jiahui Health will contact the customer to schedule the time and location for the health check within 1-2 working days during office hours. Customers can also make an appointment by contacting Jiahui Health at least 1 working day in advance (Contact phone Number: +86 0755-29395000; WeChat: JIAHUI_SZ).
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Upon arrival, the staff of Jiahui Health will verify the customer's name, date of birth, mobile number, and the email confirming successful purchase from health.ESDlife.
- If customers want to reschedule the order, please contact contact Jiahui Health at least 1 working day in advance (Contact phone Number: +86 0755-29395000; WeChat: JIAHUI_SZ).
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The validity period of the health check packages is 3 months. Customers must undergo the relevant checkup within 3 months from the date of confirmed payment. After expiration, it will be considered void.
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During the health check, if customers encounter a doctor who does not speak Cantonese, Jiahui Health can arrange for medical staff to accompany and provide translation services.
- If there are any discrepancies or inconsistencies among the Traditional Chinese, Simplified Chinese, and English versions of the merchant page and the health check package pages, the Traditional Chinese version shall prevail.
II. Retrieval and Explanation of Report
- Customers can confirm the language of the report on the day of the health check (choices include Traditional Chinese, Simplified Chinese, or English).
- The health report will be sent within 10 working days after the health check. Customers can choose the following methods to view the report:
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After the report is issued, the medical center will send a reminder message to the customer's reserved mobile phone number. Customer can click the link to view the report.
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Email: Provide an email address, and Jiahui Health will send the report to the customer's email upon completion.
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- After the report is completed, customers can schedule an appointment with a doctor to explain the report. The following channels are available:
- Telephone explanation: Need to make an appointment at least 1 working day in advance (Contact phone Number: +86 0755-29395000; WeChat: JIAHUI_SZ). The doctor will contact the customer proactively at the scheduled time.
- Face-to-face explanation: Need to make an appointment at least 1 working day in advance (Contact phone Number: +86 0755-29395000; WeChat: JIAHUI_SZ). The customer should go to Jiahui Health at the appointed time to listen to the doctor's face-to-face explanation. Available location for face-to-face consultation:
- 2/F, Rongchao Chamber of Commerce Center, No. 168 Fuhua 3rd Road, Futian District, Shenzhen City (High-Speed Rail Station - Liancheng Xintiandi Exit B6).
III. Disclaimer
In case of controversy, health.ESDlife and Jiahui Health reserve the right of final decision.
- All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes. When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment.
- The Merchant is the service provider of this Service/Product. ESD Services Limited (“health.ESDlife”) is not the service provider of this Service/Product. Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.
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