Jacobson Medical (Hong Kong) Ltd. was established in 1996 specialized in distribution of pharmaceutical products.
With the continuing growth of our business, our current product portfolio has been expanded to include consumer healthcare, medical and traditional Chinese medicines. We pride ourselves in delivering “best in class” to our business partners and customers in the pharmaceutical and consumer healthcare sectors in the Greater China region.
With its headquarters based in Hong Kong, Jacobson Medical has been growing from strength to strength over time. We continue to pledge to serve the local community with quality products and services through our team of passionate and entrepreneurial professionals.
General Terms:
- Items sold are non-refundable.
- The products are supplied by Jacobson Medical (HK) Limited.
- If in case of any dispute, Jacobson Medical (HK) Limited and health.ESDlife reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided upon transaction amount of Jacobson Medical products of HK$400. For spending less than HKD$400, HKD$40 delivery fee will be charged.
- We will arrange the shipment within 3-5 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, health.ESDlife has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Warranty:
- The quality assurance for products should have at least 12 months validity from the date of receipt by the customer.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for return or exchange. Products that has been worn, used, or altered will not be accepted for return or exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact health.ESDlife Customer Service Department via the below channels within 3 days from the date of delivery.
