IMT Health Care is based on a 13,000㎡ medical center in IMT Building located in Shenzhen Bay. It has gradually established a high-end chain medical group covering the Guangdong-Hong Kong-Macao Greater Bay Area through self-construction, acquisition, and holding shares. IMT Health Care has gathered top medical equipment from around the world, and more than 70% of its expert team hold the title of associate chief physician or above. It can connect with high-end medical resources both at home and abroad: it can connect with domestic medical resources in about five days and with any hospital and doctor worldwide in about ten days. It can arrange for patients' diagnosis, hospitalization, surgery, etc. IMT Health Care adheres to the concept of "crystal-quality medical care and excellent experience" and advocates treating patients like family members, providing safe, efficient, and high-quality medical services for high-net-worth individuals in the Guangdong-Hong Kong-Macao Greater Bay Area.
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After receiving the email confirming successful purchase from health.ESDlife, IMT Health Care will contact the customer to schedule the time and location for the body check within 1-2 working days during office hours. Customers can also make an appointment by contacting IMT Health Care via WeChat or phone call at least one day in advance (WeChat Number: +86 13853616595; Phone Number: +852 44430510).
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Upon arrival, the staff of IMT Health Care will verify the customer's name, date of birth, mobile number, and the email confirming successful purchase from health.ESDlife.
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The validity period of the health check packages is 3 months.Customers must undergo the relevant checkup within 3 months from the date of confirmed payment. After expiration, it will be considered void.
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During the health check, if customer encounters a doctor who does not speak Cantonese, IMT Health Care can arrange for medical staff to accompany and provide translation services.
- If there are any discrepancies or inconsistencies among the Traditional Chinese, Simplified Chinese, and English versions of the merchant page and the health check package pages, the Traditional Chinese version shall prevail.
II. Retrieval and Explanation of Report
Retrieval of Report
- Clients can confirm the method and language of the report collection (simplified Chinese or English) with the customer service center on the day of the medical check-up.
- The health check report will be completed within 5-7 working days after the check and the customer will be notified via SMS. Customers can choose the following methods to view the health check report:
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After the medical check-up report is issued, IMT Health Care will send a reminder message to the mobile phone number reserved by the client. Click the link to view the electronic report.
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Login to theWeChat Public Account [粵美特醫療] to view the report.
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Reserve an E-mail to send it to the mailbox for viewing.
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Explanation of Report
- After the health check report is finished, customers can schedule a doctor to explain the report through the following channels:
- Telephone explanation: Customers need to schedule a specific time via WeChat or phone call at least one day in advance (WeChat Number: +86 13853616595; Phone Number: +852 44430510), the doctor will proactively contact the customer at the scheduled time.
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Face-to-face explanation: Customers need to schedule a specific time via WeChat or phone call at least one day in advance (WeChat Number: +86 13853616595; Phone Number: +852 44430510), customer should go to the health check center at the appointed time to listen to the doctor's face-to-face explanation.
III. Disclaimer
In case of controversy, health.ESDlife and IMT Health Care reserve the right of final decision.
- All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes. When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment.
- The Merchant is the service provider of this Service/Product. ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product. Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.
