Established in 2013, HOHOLIFE is a stylish select shop offering innovative and lifestyle products for active seniors and carers. Our collections are carefully handpicked from around the world - striving to deliver quality choices for our smart ageing users, enabling them to stay socially active and enjoy lives joyfully with independence and dignity.
We believe that suitable facilities and living aids should be introduced in order to empower seniors to live positively, safely and healthily. Our missions are to offer good choices in support to “ageing in place” such that our active agers can enjoy their lives gracefully at their own places and truly live up to our goal - “active ageing”.
General Terms:
- Items sold are non-refundable.
- The products are supplied by Hoho Group Limited
- If in case of any dispute, Hoho Group Limited and ESD Services Ltd. reserve the right of final decision.
Delivery Terms:
- Free local delivery service will be provided upon transaction amount of any products of HK$800. For spending less than HKD$800, HKD$60 delivery fee will be charged.
- We will arrange the shipment within 3-5 working days after the order is confirmed.
- Please note that the delivery time will be affected by statutory holidays, natural disasters, traffic or the weather.
- All order confirmations are subject to stock availability. In the event of the unavailability of the requested products, ESD Services Ltd. has the right to reject the order and notify customers by phone or email before delivery for rearrangements.
Exchange Policy:
- Customers are responsible to check the condition of goods received at the time of delivery. Once confirmed, no replacement is accepted.
- Products shall be kept in the original package with good conditions for exchange within 7 days together with receipt. Products that has been worn, used, or altered will not be accepted for exchange.
- If any other defective or missing item is found, customers are required to keep the original receipt and contact HOHOLIFE Customer Service Department via the below channels within 3 days from the date of delivery.
Email: info@hoholife.com.hk
Customer Service Hotline: 37099320
