Futian 2nd People's Hospital

The Health Checkup Department of Futian Second People's Hospital in Shenzhen is a modern, comprehensive health management center that integrates health checkups, health consultations, health management, and health promotion.

With the core mission of “Caring for Your Health, Enhancing Your Quality of Life,” we have assembled a professional team consisting of experienced doctors, skilled nurses, and senior health management specialists. Leveraging their extensive clinical experience and professional expertise, they provide full-process support for your health.

Additionally, the department has received official certification from municipal and district administrative authorities, ensuring legal qualifications to carry out various health management services—giving you peace of mind when entrusting your health to us.

1. Health Checkup Appointment Guidelines

• Customers can select their preferred date and time for the medical check-up when purchasing the package. If no date and time are selected during the purchase, Futian Second People's Hospital will contact the customer within two working days after successful payment to arrange an appointment.
• Customers may also contact the medical center at least one working day in advance to make an appointment.
  Contact numbers:
  +86-0755-83117954
  +86-0755-83110237-1681
  +86-0755-83310237-2900
• Upon arrival, the medical center staff will verify the customer's name, date of birth, mobile number, and the order confirmation email from health.ESDlife.
• If rescheduling is needed, please contact the medical center at least one working day in advance using the numbers above.
• The health checkup package is valid for 3 months from the date of payment confirmation. Customers must complete the checkup within this period; otherwise, the package will be void.
• If the attending doctor does not speak Cantonese, the medical center can arrange for medical staff to assist with translation services.
• In case of discrepancies between the Traditional Chinese, Simplified Chinese, and English versions of the merchant page and the health checkup package page, the Traditional Chinese version shall prevail.

2. Health Checkup Report Collection and Explanation

• Customers can choose the report language on the day of the checkup (Traditional Chinese, Simplified Chinese, or English).
• The health checkup report will be completed within 10 working days after the checkup. Customers may access the report through the following methods:

1. A notification message will be sent once the report is ready.
2. If an email address is provided, the report will be sent via email.
3. If a mailing address is provided, the report will be mailed (postage paid by recipient; delivery available to Hong Kong and Macau).

• Once the report is ready, customers may schedule a consultation with a doctor to explain the results. The following options are available:
  • Phone Consultation:
    Must be scheduled at least one working day in advance.
    The doctor will contact the customer at the scheduled time.
    Contact numbers:
    +86-0755-83117954
    +86-0755-83110237-1681
    +86-0755-83310237-2900

  • In-Person Consultation:
    Must be scheduled at least one working day in advance.
    Customers should arrive at the medical center at the scheduled time.
    Location:1st Floor, Building 4, No. 1 Meiting Road, Meilin Subdistrict, Shenzhen – Futian District Second People's Hospital

3. Disclaimer

In case of any disputes, health.ESDlife and the medical center reserve the right of final decision.

1. All health checkups/services are not intended for medical diagnosis or treatment. If you experience any symptoms or health concerns, please consult a qualified medical professional immediately.

2. This service/product is provided by the merchant. health.ESDlife does not operate or provide this service/product.
   health.ESDlife is not responsible for any errors, delays, losses, damages, injuries, or legal claims arising from the use of this service/product.
   All claims or inquiries should be directed to the medical center or merchant providing the service.