As a Hong Kong based company, our comprehensive testing and physical examinations provide preventative healthcare for you and your family to enjoy taking every step of life with vigour and vitality. We are ApexHealth, we make every effort worth your best, always.
Our team of experts in science and medicine at ApexHealth are dedicated to provide top tier international standards of physical examinations and genetic testing programmes. We bring in innovative and proactive approaches to health management with “Assessment Plus” as we bridge detailed medical examinations with personalized solutions. Our interdisciplinary team of medical experts will provide report-based professional advice across all aspects of health management in one-go to take care of your personal development and health wellness.
ApexHealth specializes in five professional check-up services comprehensively covering physical examinations, cancer detections, allergy testing, paternity testing and genetic trait prediction, we take care of your different needs by accompanying you from the start and staying with you for life.
- After successful payment, the Customer receives confirmation email from health.ESDlife, ApexHealth will call the customer to schedule the appointment within 1-2 working days. In the meantime, customers must present their identity cards and print the order confirmation letter on the appointment day.
- The health check package is valid for two months( from the date of purchase) or it will be forfeited.
- Report Turnaround Time: In general, reports will be ready approximately 2 weeks after your test (excluding Saturdays, Sundays, and public holidays). Turnaround times for specific tests may vary; for example, the ALEX2® Allergy Test report takes approximately 7 working days. (For report time of Designated sexual health plans and CTC Cancer Screening Test, please refer to product pages correspondingly)
- Report Consultation: Your report will be sent to you electronically. After you have received the e-report, our healthcare staff will arrange a telephone consultation to provide a professional explanation of the results. Please note that the waiting time for this consultation may vary depending on factors such as the processing time for specific lab items or the client's preferred schedule.
- Amendment or cancellation is not allowed once the payment is confirmed.
- In case of dispute, the decision of health.ESDlife and ApexHealth shall be final and binding.
Disclaimers:
- All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes. When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment.
- The Merchant is the service provider of this Service/Product. ESD Services Limited (“Health.ESDlife”) is not the service provider of this Service/Product. Health.ESDlife is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.
